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At DMERC, when customers complete documentation for transactions we must collect private, non-public information pertaining to the customer. This information is recorded within various documents and is ultimately stored in our data bases at our corporate headquarters.
DMERC utilizes non-public information of its customer in order to facilitate and settle transactions on behalf of its customers which includes the transfer of funds. All associates of DMERC know that it is strict policy to not share and/or distribute the private, non-public information of any person to its affiliates, subsidiaries and/or non-affiliated third parties unless required by law.
CUSTOMER DISTRIBUTION OF THE POLICY
Since the firm will never share the sensitive information collected from its customers - an "opt-out notification" to its customers is not necessary. Should the firm change its sharing policies, the procedures shall be revised accordingly and all customers will be notified.
YOUR PRIVACY IS OUR POLICY
WHY DO WE COLLECT PERSONAL INFORMATION
When you apply for and/or open an account with DMERC, we collect personal information about you for various purposes. Certain regulatory requirements mandate that information be collected by us so that we may make proper evaluations with respect to your financial needs. Furthermore, the Patriot Act requires that we collect specific information in an effort to fight money-laundering. For more information regarding the Customer Identification Program and the information that we collect, please click here.
HOW DO WE PROTECT YOUR INFORMATION
When you engage in transaction through DMERC, the information obtained by our company will be maintained in the strictest confidence and stored in secure databases which are exclusive to certain DMERC personnel and inaccessible to outside parties. The persons with access to your information will be limited to personnel dedicated to servicing your account.
OUR SHARING PRACTICES
DMERC has never and will not provide your personal and sensitive information to affiliates, subsidiaries and/or non-affiliated third parties unless required by law. We do not wish to reserve the right to disclose, nonpublic personal information to affiliates or nonaffiliated third parties, except to nonaffiliated parties as authorized by law. Essentially, this means with anyone. "Required by law" may include regulatory investigations which mandate that we provide specific information to investigators for purposes of cooperating with their investigation.
IS YOUR INFORMATION ACCURATE (FOR EXISTING CUSTOMERS)?
When you transact business with DMERC, you will receive a copy of all documentation which contains the information you provided to us. In order to ensure that our files are complete and accurate, we invite you to provide us with any updates and/or additions to your personal information.
15000 W 6th Ave, Suite 203
Golden, CO 80401
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DMERC makes no guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy, subject matter, quality or timeliness of any electronic content.
The information provided by D-Merc Services LLC ("DMERC") on this web-site is provided "as is." DMERC does not warrant the accuracy of the materials provided herein, either expressly or impliedly, for any particular purpose and expressly disclaims any warranties of merchantability or fitness for a particular purpose. DMERC will not be responsible for any loss or damage that could result from interception by third parties of any information made available to you via this site. Although the information provided to you on this site is or was obtained or compiled from sources we believe to be reliable, DMERC cannot and does not guarantee the accuracy, validity, timeliness or completeness of any information or data made available to you for any particlular purpose.
Neither DMERC, nor any of its affiliates, directors, officers or employees, nor any third party vendor will be liable or have any responsibility of any kind for any loss or damage that you incur in the event of any failure or interruption of this site, or resulting from the act or omission of any other party involved in making this site or the data contained therein available to you, or from any other cause relating to your access to, inability to access, or use of the site or these materials, whether or nto the circumstances giving rise to such cause may have been within the control of DMERC or of any vendor providing software or services support. In no event will DMERC, its affiliates or any such parties be liable to you for any direct, special, indirect, consequential, incidental damages or any other damages of any kind even if DMERC or any other party have been advised of the possibility thereof.
Coronavirus Disease (COVID-19)
We want to provide a note to all of our vendors, business partners, customers and regulatory allies to provide some information as to how D-Merc Services (“D-Merc”) is responding with respect to COVID-19. COVID-19 is continuing to evolve and is affecting Americans and nations around the world. We are doing everything we can to ensure that our operations are fully effective while providing maximum flexibility with safety being our main concern.
Pandemic Contingency Plan
The safety and security of our team members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have implemented our Pandemic Contingency Plan which means we have taken additional measures to ensure that we continue to operate as “business as usual” while keeping the safety and health of our associates our top priority. Some steps we have taken include:
1. Provide training to all workers on workplace, personal and family protection and actions that must be taken as a pandemic develops.
2. Encourage associates to take care of their health first.
3. Instituted policies which allow our associates to work remotely.
4. Stockpile essential supplies, materials and equipment.
5. Determined which services or functions can be carried out by other work sites.
6. Organized timelines which demonstrate how long it will be possible for D-Merc to carry out its essential operations without critical personnel, supplies and/or equipment.
7. Increase associates’ awareness of the company’s infection control materials, especially the provision of hand hygiene products.
At D-Merc, we know these are challenging times and will continue to provide the effort and services you have come to expect from our company.
CONTACT D-MERC SERVICES DISCLAIMER
Direct: 720-360-4784 Securities offered through D-Merc Services LLC
15000 W 6th Ave., Suite 203 Important: Alternative and illiquid Private
Golden, CO 80401 Placement investment products traded herein
are not FDIC insured or bank guaranteed and
may lose value
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